Step-by-step instructions
Follow these steps inside your HANTAR NOW user account. Menu names may vary slightly depending on your language and subscription.
01
Select Live Chat from the menu.
Complete this step and confirm the result before continuing.
02
Choose a conversation or start a new chat.
Complete this step and confirm the result before continuing.
03
Review message history and the customer profile.
Complete this step and confirm the result before continuing.
04
Type a message or use a Quick Reply or Product.
Complete this step and confirm the result before continuing.
05
Save follow-up, labels or assignment before leaving the chat.
Complete this step and confirm the result before continuing.
Good practice: Test changes with a secondary number or a small audience first. Never expose passwords, API keys, webhook secrets or customer data in screenshots.