Getting Started
3 GUIDESHow to Connect WhatsApp with a QR Code
Add a device, generate a QR code and confirm that WhatsApp is connected.
How to Connect WhatsApp with a Pairing Code
An alternative connection method when QR scanning is unavailable.
How to Add, Check and Remove WhatsApp Devices
Manage multiple WhatsApp numbers and connection status from the dashboard.
Conversations & Customers
7 GUIDESHow to Use HANTAR NOW Live Chat
Manage conversations, send messages and access customer profiles in one view.
How to Assign Conversations to Staff
Assign conversations to agents so ownership remains clear.
How to Set Customer Follow-ups and Labels
Organize prospects by status and avoid missing the next action.
How to Create and Use Quick Replies
Create reusable answers for frequently asked customer questions.
How to Add, Import and Send Products
Manage a product catalog and share products directly in Live Chat.
How to Manage the Phonebook and Contacts
Add, import, export and organize customer contacts into groups.
How to Create Customer Labels
Use labels to separate prospects, active customers and support cases.
Automation
3 GUIDESHow to Create WhatsApp Auto Replies
Build keyword-based automatic responses for faster customer replies.
How to Configure AI Auto Reply
Create AI profiles, knowledge templates and assignments for more flexible responses.
How to Configure Operating Hours
Inform customers when messages arrive outside operating hours.
Campaigns & Marketing
5 GUIDESHow to Create a WhatsApp Campaign and Blast
Send a campaign to selected phonebook groups or customer segments.
How to Test a Message Before a Campaign
Verify formatting, media and links before sending to a large audience.
How to Monitor Campaigns and Message History
Review delivery status, pause, resume or resend messages when needed.
WhatsApp Marketing Guide for SMEs
Plan segmentation, content and follow-ups without overwhelming customers.
WhatsApp API vs Regular WhatsApp: What Is the Difference?
Understand the difference between personal use and team operations, automation and integrations.
Integrations & API
3 GUIDESHow to Integrate WooCommerce with WhatsApp
Install the plugin, generate a token and connect WooCommerce to HANTAR NOW.
How to Use the HANTAR NOW REST API
Generate an API key, read the documentation and test requests safely.
How to Build Webhooks and Automation Rules
Receive WhatsApp events and connect actions to external systems.
Account & Support
5 GUIDESHow to Add and Manage Staff Accounts
Give team members access without sharing the primary account.
How to Use the File Manager
Upload and manage media used in messages or campaigns.
How to Redeem a Trial and Manage Subscriptions
Redeem a trial code, select a plan, review payments and download invoices.
How to Submit a Support Ticket
Report an issue with enough information for the support team to investigate.
How to Use AI Support
Get quick feature explanations before submitting a support ticket.